AI As Common Sense God

Many people use ChatGPT as a kind of therapist. While it can’t solve all your emotional problems, it excels at one thing: telling you whether your behavior aligns with or deviates from the norm.

ChatGPT serves as an exceptional sounding board if you’re unsure how most people would react in a given situation. Suppose you recently moved to New York from Japan and aren’t familiar with American social norms. One day, you give someone a gift, but their reaction seems indifferent. Instead of agonizing over what went wrong, you can simply ask ChatGPT how most Americans might perceive your gift.

Much of our anxiety stems from uncertainty about social expectations—how closely our actions match the norm. Because ChatGPT is trained on vast amounts of human-generated data, it has an unparalleled grasp of what lies at the center of the bell curve. This is similar to what industry “advisors” offer. If you’re not a realtor, you might not know the unwritten rules of real estate transactions, but a realtor can guide you. Now, ChatGPT can do the same, anytime you need it.

However, before relying on its guidance, consider the limits of its data. It may not accurately reflect the customs of a small ethnic neighborhood in New York City, for instance. And while knowing the norm can ease anxiety, it doesn’t always mean the norm is the right choice. But in many socially fraught situations, there is no objectively “right” answer—only what is typical.

Take the concept of a faux pas. It is entirely norm-based. In contrast, jaywalking on a red light isn’t considered a faux pas because it’s governed by a clear rule. Rule-based behaviors usually don’t cause much anxiety; we can easily determine whether we followed them correctly. A faux pas, however, is anxiety-inducing because the only way to know if you misstepped is to understand the norm—something that often takes years of experience. ChatGPT can shortcut this process by giving you a reliable sense of what is considered appropriate.

Of course, even norms can be disputed. Two people may claim to know what’s customary yet disagree. For example, one person may believe it’s normal to hug someone they just met, while another insists hugging is reserved for close friends. Their perspectives might be shaped by cultural differences or personal experiences. In such cases, AI can serve as an impartial arbiter, providing a broader, data-driven perspective.

In this way, ChatGPT can be your best friend in confirming that you acted appropriately—or warning you before you make an unintended social blunder. After all, what you assume is common sense might not be common at all.